Terms of Service

Binding Arbitration (“Arbitration Agreement”)

a. Applicability of Arbitration Agreement. You agree that any dispute or claim against us, or our vendors or service providers (collectively, “We” or “Us”), related in any way to your access or use of this website, to these Terms, or to any aspect of your relationship with Us, will be resolved by binding arbitration, rather than in court, except that (1) you may assert claims in small claims court if your claims qualify, so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis; and (2) you or We may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). You agree that you must commence any arbitration or other claim within one (1) year after the dispute arises; otherwise, the claim is permanently barred, which means that you will no longer have the right to assert a claim regarding the dispute. This Arbitration Agreement will apply, without limitation, to all claims that arose or were asserted before the effective date of these Terms or any prior version of this Arbitration Agreement.

You agree in advance that you will not participate in or seek to recover monetary or other relief in any lawsuit filed against Us alleging class, collective, and/or representative claims on your behalf. Instead, by agreeing to arbitration, you may bring your claims against any of Us in an individual arbitration proceeding (except for any Batch Arbitration, as described below). If successful on such claims, you could be awarded money or other relief by an arbitrator. You acknowledge that you have been advised that you may consult with an attorney in deciding whether to accept these Terms, including this Arbitration Agreement.

The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement.

b. Process. To begin a claim, you must first send a letter describing your claim in detail, including your name and contact information, your legal claim, the specific facts giving rise to your claim (including the date(s) and amount(s) of any relevant transaction or interaction with Us), and the requested relief, to Contact. We will then reply to you by email with instructions on how to send the letter within Japan. You and We agree to attempt in good faith to negotiate an informal resolution of your claim. If a resolution is not reached within thirty (30) days, you may commence an arbitration action as set forth herein. The arbitration will be conducted by JAMS, an established alternative dispute resolution provider. Disputes involving claims and counterclaims under $250,000, not inclusive of attorneys’ fees and interest, will be subject to JAMS’s most current version of the Streamlined Arbitration Rules and Procedures, available at http://www.jamsadr.com/rules-streamlined-arbitration/; all other claims will be subject to JAMS’s most current version of the Comprehensive Arbitration Rules and Procedures, available at http://www.jamsadr.com/rules-comprehensive-arbitration/. JAMS’s rules are also available at www.jamsadr.com or by calling JAMS at 800-352-5267. If JAMS is not available to arbitrate, the parties will select an alternative arbitral forum. You may choose to have the arbitration conducted remotely, based on written submissions, or in person at a mutually agreed location. We will be entitled to make an offer of judgment in the arbitration proceeding. If the offer of judgment is not accepted, and the award is not more favorable than the unaccepted offer, you will be solely responsible for all costs incurred by Us after the offer of judgment is made, to the extent permitted by applicable law. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

c. Fees. If the arbitrator finds that you cannot afford to pay JAMS’s filing, administrative, hearing, and/or other fees, and you cannot obtain a waiver from JAMS, We will pay them for you. If the arbitrator determines the claims are frivolous, you agree to pay Us our attorneys’ fees and costs in the arbitration, to the extent permitted by applicable law.

d. Authority of Arbitrator. The arbitrator, and not any federal, state, or local court or agency, will have exclusive authority to resolve any dispute related to the interpretation, applicability, enforceability, or formation of this Arbitration Agreement, including, but not limited to, any claim that all or any part of this Arbitration Agreement is void or voidable. The arbitration will decide the rights and liabilities, if any, of you and Us. The arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator will have the authority to grant motions dispositive of all or part of any claim. The arbitrator will have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the arbitral forum’s rules, and these Terms (including this Arbitration Agreement). The arbitrator will issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and Us.

e. Waiver of Jury Trial. You and We hereby waive any constitutional and statutory rights to sue in court and have a trial in front of a judge or a jury. You and We are instead electing that all claims and disputes will be resolved by arbitration under this Arbitration Agreement, except as specified in Section (a) above. An arbitrator can award on an individual basis the same damages and relief as a court and must follow this Agreement as a court would. However, there is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.

f. Waiver of Class or Consolidated Actions. Except with respect to Batch Arbitration (as defined below), all claims and disputes within the scope of this Arbitration Agreement must be arbitrated on an individual basis and not on a class basis; only individual relief is available, and claims of more than one customer or user cannot be arbitrated or consolidated with those of any other customer or user. In the event that this subparagraph is deemed invalid or unenforceable, neither you nor We are entitled to arbitration and instead claims and disputes will be resolved in a court, as set forth in these Terms.

g. Batch Arbitration. You and We agree that, in the event that there are fifty (50) or more individual requests for arbitration of a similar nature filed against Us within an approximately thirty (30) day period (or otherwise in close proximity), regardless of the state(s) in which such claims are filed, JAMS will administer all such similarly situated arbitration demands on a collective basis as a single, consolidated arbitration (subject to a single set of fees, proceeding schedule, and, if required, hearing) before a single arbitrator in accordance with the requirements outlined elsewhere in this section, provided that – in the event that the arbitrator deems it impracticable or inequitable to administer all such claims collectively in a single arbitration – (s)he may group demands for arbitration into groups of not fewer than twenty (20) matters, plus a remainder group as needed (or as otherwise deemed by the arbitrator to be practicable, equitable, and in best keeping with the spirit of this provision), and arbitrate each group of matters as a single, consolidated arbitration (either structure, a “Batch Arbitration“). You and We agree (1) to work with JAMS in good faith to facilitate the resolution of disputes on a Batch Arbitration basis and (2) that requests for arbitration are of a “similar nature” if they arise out of the same event, agreement, or factual scenario and raise the same or similar legal issues and seek the same or similar relief. Disagreements over the applicability of this Batch Arbitration process will be settled in a single, consolidated arbitration proceeding that includes all affected parties and is resolved by a single arbitrator, subject to the requirements of this section. This Batch Arbitration provision shall in no way be interpreted as authorizing a class or collective arbitration or action of any kind, or any suit or arbitration involving joint or consolidated claims, under any circumstances other than those expressly set forth in this section.

h. Severability. If any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable, then such specific part or parts will be of no force and effect and will be severed, and the remainder of this Arbitration Agreement will continue in full force and effect.

i. Survival. This Arbitration Agreement will survive the termination of your relationship with Us.

j. Modification. Notwithstanding any provision in these Terms to the contrary, We agree that if We make any future material change to this Arbitration Agreement, it will not apply to any individual claim(s) for which you had already provided notice to Us.

Membership Terms

Eligibility

You must be at least 13 years old to use this Service. If you are under the age of 18, you may use the Service only with the involvement and consent of a parent or legal guardian. By using this Service, you represent and warrant that you meet these age requirements.

Account Registration

To access certain features of the Service, you may be required to create a membership account. When you register, you agree to:

Provide accurate, current, and complete information.
Maintain and promptly update your account information.
Maintain the security of your password and accept all risks of unauthorized access to your account.
Notify Us immediately if you discover or suspect any security breaches related to your account.

You are responsible for all activities that occur under your account. We reserve the right to suspend or terminate your account if any information provided proves to be inaccurate, outdated, or incomplete.

Authentication

We primarily use PIN-based authentication sent to your email address for secure, passwordless login. Password-based authentication is also available as an alternative login method. You are responsible for maintaining the security of your account credentials regardless of the authentication method used.

Device Limitations

You may be logged in on up to 5 devices simultaneously per account. If you log in on a 6th device, your oldest session will be automatically logged out.

Subscription Plans and Fees

We offer various subscription plans, including free and premium tiers. Premium subscriptions are billed on a recurring 30-day basis at the rates displayed at the time of purchase.

Free Trial: No credit card is required to start a free trial. You will not be automatically charged when the trial period ends. Your account will automatically revert to the Free plan upon trial expiration. You may upgrade to a Premium plan at any time during the trial period through your account settings page. Each account is eligible for only one free trial; multiple trials per account are not permitted.
Billing: By subscribing to a premium plan, you authorize Us to charge your payment method on a recurring basis until you cancel.
Price Changes: We reserve the right to change subscription fees upon reasonable notice. Price changes will take effect at the start of the next subscription period following the date of the price change.
Taxes: You are responsible for all applicable taxes, and We will charge tax where required by law.

Cancellation and Refunds

Cancellation: You may cancel your subscription at any time through your account settings page. Upon cancellation, your premium access will be terminated immediately.
Waiting Period: To prevent duplicate charges, you may be required to wait up to 24 hours after cancellation before subscribing again.
Refunds: When you cancel your subscription, a prorated refund will be automatically calculated based on the remaining days in your current billing period. Refunds are calculated based on the net amount received after payment processing fees. The refund request is immediately submitted to Stripe. Refunds are processed by Stripe and typically take 5–10 business days to appear in your account. For more details, please refer to Stripe’s refund documentation.

Disclaimer

You acknowledge and agree that We shall not be obligated to provide refunds for any period during which the Service or any of its features are unavailable due to software bugs, server downtime, maintenance, or other technical issues. In such cases, your sole remedy is to cancel your subscription and receive a prorated refund calculated from the date of cancellation for the remaining days in your billing period.

Premium Features

Premium subscribers gain access to additional features as described on our membership page. We reserve the right to modify, add, or remove premium features at any time. If We remove a significant feature, We will provide reasonable notice to affected subscribers.

Account Termination

We may suspend or terminate your account and access to the Service at our sole discretion, without prior notice, for conduct that We believe:

Violates these Terms of Service
Is harmful to other users, Us, or third parties
Involves fraudulent or illegal activity

Upon termination, your right to use the Service will immediately cease. If your account is terminated due to your breach of these Terms, you will not be entitled to any refund of subscription fees.

Prohibited Uses

You agree not to use this Service in any way that:

Automated Access and Scraping

Uses any robot, spider, crawler, scraper, or other automated means to access, collect, or download content from this Service without our prior written permission.
Uses artificial intelligence (AI), machine learning systems, large language models (LLMs), or similar technologies to systematically extract, process, or train on our content.
Circumvents or attempts to circumvent any technical measures we use to restrict automated access, including but not limited to rate limiting, CAPTCHAs, or access controls.
Accesses or collects data at a volume or frequency that exceeds what a human user could reasonably generate through normal use of the Service.

Content Misuse

Reproduces, duplicates, copies, sells, resells, or exploits any portion of the Service or its content for commercial purposes without our express written consent.
Creates derivative works, databases, or compilations using content from this Service.
Removes, alters, or obscures any copyright, trademark, or other proprietary notices from any content.

Harmful Activities

Violates any applicable local, state, national, or international law or regulation.
Infringes upon the rights of others, including intellectual property rights.
Transmits any viruses, malware, or other harmful code.
Attempts to gain unauthorized access to our systems, servers, or networks.
Interferes with or disrupts the integrity or performance of the Service.
Impersonates any person or entity, or falsely represents your affiliation with any person or entity.
Collects or stores personal data about other users without their consent.

We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates these prohibitions, including without limitation, reporting such violations to law enforcement authorities and seeking civil remedies.

Consent to Data Collection. These Terms of Service incorporate our Privacy Policy https://japanese-names.info/privacy-policy/, which discloses how We, our vendors, and our service providers collect and use data when you use the Site and/or mobile applications. You hereby consent to the collection and use of data by Us, our vendors, and our service providers as described in the Privacy Policy (including any links to other policies therein). You can revoke this consent at any time by following the opt-out instructions in the Privacy Policy or clicking the provided links on the Site.

Limitations on Liability. YOU UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE, OR OUR VENDORS OR SERVICE PROVIDERS (COLLECTIVELY, “WE” OR “US”), SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE WEBSITE. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF ANY OF US EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID OR PAYABLE TO US BY YOU FOR THE SERVICE DURING THE TWELVE-MONTH PERIOD PRIOR TO THE ACT, OMISSION, OR OCCURRENCE GIVING RISE TO SUCH LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS ($100). THE LIMITATIONS OF THIS SUBSECTION SHALL APPLY TO ANY THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT, OR OTHERWISE, AND WHETHER OR NOT THE PARTIES HAVE BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED ITS ESSENTIAL PURPOSE.

Effective date: January 28, 2026